Streamline Customer Feedback with WooCommerce Hear About Us
WooCommerce Hear About Us is a free WordPress plugin designed to enhance customer interaction during the checkout process. This tool allows online store owners to inquire where customers first heard about their shop, providing valuable insights into marketing effectiveness. Users can define a custom question, set specific source locations, and save this information to customer profiles or orders for deeper analysis. Additionally, the plugin integrates the source location into order confirmation emails, ensuring that this data is both accessible and useful.
The plugin is fully compatible with WPML, making it an ideal choice for multilingual e-commerce sites. By allowing stores to ask customers about their referral source in their native language, it ensures a seamless user experience. With features like a custom “other” field for additional responses, WooCommerce Hear About Us is an effective tool for businesses looking to refine their marketing strategies based on direct customer feedback.
